FIRSTpeak Zauchensee

Front office manager

Altenmarkt im Pongau · Austria

About the role

Source note on pay: EUR2,200 net depends on qualifications, training and weekly working hours; no specific hours basis is supplied. A uniform confirmed base salary for all work models is not inferred; confirm actual pay and hours directly.

Description
Become a warm and welcoming host at FIRSTpeak Zauchensee!
Do you love putting a smile on people’s faces, enjoy taking on responsibility, and feel right at home at the front desk? Then you’ve come to the right place!
As the front desk manager, you and your team are the heart of our hotel. With warmth, organizational skills, and a genuine passion for hospitality, you’ll ensure that our guests feel completely at ease from the first day of their vacation to the last.
Our Philosophy
We’re not just looking for employees—we’re looking for people with heart, humor, and passion. People who enjoy working as part of a team, taking on responsibility, and taking joy in creating unforgettable vacation moments.
Work time is life time —that’s why we value a respectful work environment, genuine teamwork, and a workplace where you’re happy to give your best every day.
Does this sound like you? Then we look forward to getting to know you!
📩 Apply through the original advertisement:

Requirements
Your Responsibilities
Leading and developing our reception team (front and back office)
Ensuring that everything runs smoothly throughout the entire reception area
Providing a warm welcome and professional service to our guests
Handling check-in and check-out procedures and managing the front desk cash register
Preparing quotes and invoices, and maintaining guest records
Receiving and processing reservations via phone, email, and online booking platforms
Room assignments and optimal occupancy management
Working closely with management and the entire leadership team
Preparing daily and monthly financial statements, as well as ongoing coordination and collaboration with the external accounting department Active communication and quality assurance across all hotel departments
Preparing duty rosters and staff scheduling
Ensuring professional guest service of the highest standard
What You Bring to the Table
Completed training in the hospitality industry or a comparable qualification
Several years of experience at a hotel front desk, ideally in a leadership role
A passion for the upscale hospitality industry and genuine hospitality skills
A passion for ensuring guests have an unforgettable stay
A confident and warm demeanor—even when dealing with demanding guests
Organizational skills, a sense of responsibility, and the ability to take initiative
Leadership skills and the ability to motivate and develop staff
Very good computer skills (ASA, online booking platforms, and MS Office)
Excellent written and spoken German and English
Flexibility, resilience, and a passion for working as part of a team
Experience
3 years of work experience
1 year of leadership experience
Language skills
German C2 (excellent knowledge)
English C1 (advanced knowledge)
Computer skills
ASA jHOTEL (Very good knowledge)
Work permit
Must have a work permit (or be an EU citizen)

What we offer
What We Offer Our Team
We know that happy guests come only from happy employees. That’s why we make sure you feel completely at home with us—both professionally and personally. Because we’re convinced that true hospitality begins when you feel at home yourself.
In addition to a fair salary, an open and relaxed work environment, and a team that truly sticks together, you’ll enjoy many great benefits:
Meals even on your days off
Free parking right at the hotel
50% discount on our massage services
Accommodation at the hotel or in shared apartments in Altenmarkt
Family & Friends discounts on hotel stays
Free use of the washing machine and dryer
Discounted ski rentals in winter / e-bike rentals in summer
Free admission to the Amadé Adventure Spa
And much more …
Plus, a real sense of community:
Enjoy life—day and night
Laughing, celebrating, and comforting one another
Truly being there for one another
Supporting, motivating, and catching each other when we fall
When things get stressful: We stick together and step in
Alone, we’re good—together, we’re unbeatable.
Employment & Salary
Permanent contract
2200 € net / month
The net monthly salary offered depends on qualifications, education, and weekly working hours.
Benefits
Discounted ski rental
Discounted treatments (cosmetics, spa)
Free meals
Free use of washing machine and dryer
Lounge
own kitchen
Work clothes are provided
Accommodation
Single room

Originally published:

Source checked on 2026-10-21 06:04