FIRSTpeak Zauchensee
Receptionist / front office agent
Altenmarkt im Pongau · Austria
About the role
Source note on pay: EUR2000 net depends on qualifications, training and weekly hours; no specific confirmed hours basis is supplied. No uniform base salary for all models is inferred. Confirm actual pay and hours directly.Description
Become a warm and welcoming host at FIRSTpeak Zauchensee!
Do you love putting a smile on people’s faces, are you service-oriented, and do you feel right at home at the front desk? Then you’ve come to the right place!
As a front desk associate, you’ll be the first point of contact for our guests, and together with your team, you’ll ensure that our guests feel completely at ease from the first day of their vacation to the last. With warmth, organizational skills, and a genuine passion for hospitality, you’ll create unforgettable vacation moments.
Our Philosophy
We’re not just looking for employees—we’re looking for people with heart, humor, and passion. People who enjoy working as part of a team, taking on responsibility, and taking pleasure in making others’ stays unforgettable.
Work time is life time. That’s why we place great value on mutual respect, genuine teamwork, and a work environment where you feel comfortable and are happy to give your best every day.
Does this sound like you? Then we look forward to getting to know you!
Apply via the original job advert.
Requirements
Your Responsibilities
Providing a warm welcome and professional service to our guests
Check-in and check-out, as well as managing the front desk cash register
Preparing quotes and invoices, and maintaining guest records
Receiving and processing reservations by phone, email, and through online booking platforms
Assigning rooms and managing guest reservations
Handling guest requests and complaints with a strong commitment to service
Working closely with all departments to ensure smooth operations
Ensuring first-class guest service and actively promoting our hotel services
What You Bring to the Table
Completed training in the hospitality industry or a comparable qualification
Professional experience at a hotel front desk is a plus
A passion for the upscale hospitality industry and genuine hospitality skills
A passion for ensuring guests have an unforgettable stay
A friendly, professional, and confident demeanor—even in challenging situations
Organizational skills, a sense of responsibility, and the ability to work independently
Very good computer skills (ideally ASA, online booking platforms, and MS Office)
Excellent written and spoken German and English; additional foreign languages are a plus
Team spirit, flexibility, and the ability to work under pressure
Experience
1 year of work experience
Language skills
English C1 (advanced knowledge)
German C2 (excellent knowledge)
Computer skills
ASA jHOTEL (Good knowledge)
Mobility
Driving license B
Work permit
Must have a work permit (or be an EU citizen)
What we offer
What We Offer Our Team
We know that happy guests come only from happy employees. That’s why we make sure you feel completely at home with us—both professionally and personally. Because we’re convinced that true hospitality begins when you feel at home yourself.
In addition to a fair salary, an open and relaxed work environment, and a team that truly sticks together, you’ll enjoy many great benefits:
Meals even on your days off
Free parking right at the hotel
50% discount on our massage services
Accommodation at the hotel or in shared apartments in Altenmarkt
Family & Friends discounts on hotel stays
Free use of the washing machine and dryer
Discounted ski rentals in winter / e-bike rentals in summer
Free admission to the Amadé Adventure Spa
And much more …
Plus, a real sense of community:
Enjoy life—day and night
Laughing, celebrating, and comforting one another
Truly being there for one another
Supporting, motivating, and catching each other when we fall
When things get stressful: We stick together and step in
Alone, we’re good—together, we’re unbeatable.
Employment & Salary
Fixed-term contract
2000 € net / month
The net monthly salary offered depends on your qualifications, education, and weekly working hours. If you have the appropriate qualifications and experience, we are willing to offer higher pay depending on qualifications and experience.
Benefits
Discounted ski rental
Free Internet / Wi-Fi
Free meals
Free use of washing machine and dryer
Lounge
own kitchen
Accommodation
Apartment
Originally published:
Source checked on 2026-10-21 05:57