PURADIES

Reception and reservations associate

Leogang · Austria

About the role

Description
As a receptionist, you’re an important part of our team and the first point of contact for our guests. With warmth and professionalism, you’ll ensure that our guests feel welcome and well taken care of right from the start. You can expect a varied workday with a wide range of tasks—no two days are ever the same.
Are you attentive, warm, and do you love seeing guests become regulars? Then we look forward to welcoming you to our team!
Responsibilities:
Providing warm and professional service to our guests—in person, by phone, and via email
Handling check-in and check-out
Receiving and processing reservations and guest inquiries
Providing personalized service to our guests and handling guest requests and complaints
Cashier duties and accounting
Coordinating and communicating with the various hotel departments
Maintaining guest records and reservations
Actively promoting and upselling our hotel offerings
Building personal and professional relationships with guests
Working independently, reliably, and responsibly

Requirements
Job Requirements
Completed vocational training in the hospitality industry and professional experience in the upscale hotel and restaurant industry
Fluency in spoken and written German and English
In-depth knowledge of the Protel hotel software, which is an essential part of daily work at the front desk
A strong hospitality-oriented personality with a high focus on service and quality
Confident, well-groomed, and warm demeanor, along with excellent communication skills
An independent, organized, and reliable work style, combined with team spirit, flexibility, and a strong commitment to the job; willingness to work weekends, holidays, and shifts
Experience
1 year of work experience
Language skills
German C1 (advanced knowledge)
English B1 (Intermediate)
Mobility
Driving license B
Work permit
Must have a work permit (or be an EU citizen)

What we offer
• Regular working hours combined with a modern time-tracking system • Free meals, even on days off • Performance-based pay • 13th and 14th month salaries (pro-rated according to the collective bargaining agreement) • Fully furnished accommodations, subject to availability • Provision of work uniforms, depending on the department • Use of company vehicles • Use of the new Heaven Spa water and sauna world as well as the fitness room • Discounts on spa treatments and restaurant meals • Various internal and external training opportunities (costs largely covered by the company) • Family & Friends rate at the nature resort, depending on occupancy and season • Discounts at regional businesses and mountain railways
Employment & Salary
Permanent contract
1950 € net / month
Accommodation
Single room
Bathroom / Shower
Kitchen
Television
Restroom
Internet

Originally published:

Source checked on 2026-10-21 01:29