The Eder Collection

Receptionist / front office agent

Maria Alm · Austria

About the role

Source note on pay, contract and accommodation: The salary field contains the placeholder EUR 1 gross per month; this is not used as structured base salary. The text mentions seasonal or year-round contracts and staff accommodation, while the fields state a permanent contract and no accommodation. Please confirm actual pay, contract duration and accommodation directly with the employer.

Description
Tasks
Guest Reception and Assistance
Check-in, including arrival paperwork, room key and guest card
Checkout, including invoicing
House Tours
Reservations
Guest Communication via Email and Phone
Fulfilling Individual Guest Requests
Advice and reservations for recreational activities (massages, ski/hiking/biking guides, etc.) and
Third-Party Services (Taxis, etc.)
Maintenance of Customer Data
Quotation Preparation
Sales / Upselling
Preparing the daily morning mail for our guests
Feedback and Complaint Management
Requirements
Punctuality, good time management
Reliability
Organizational skills
Attention to detail
Communication and teamwork skills
Enjoys interacting with people and is highly service-oriented
Good ability to absorb and retain information
Solution-Oriented Approach
Willingness to work on weekends and in the evenings
Well-groomed appearance
Proficiency in German
Foreign language skills are a plus
Why us?
First impressions count—and that’s exactly where you come in. As a receptionist, you’re the first point of contact for our guests and make sure they feel welcome from the very first moment.
With your organizational skills and people skills, you’ll keep everything running smoothly in the front office and support your team in their day-to-day operations—from check-in to check-out. You’ll serve as a host, a point of contact, and an important part of the whole team.
And all of this right in the heart of Maria Alm, in one of the most beautiful vacation regions in the Alps—as part of our Eder team, which sticks together, thinks proactively, and works every day to offer our guests a special vacation experience.
If you enjoy working with people, want to contribute your experience, and like working as part of a team, we look forward to getting to know you.
Goodies for employees:
Flexible work schedules (5-day workweek or customized arrangements)
Seasonal or year-round contract (depending on your preference and weather conditions)
Free team meals (breakfast, lunch, dinner—even on days off!)
Team Lodging
Work clothes are provided
20% off at the “Maria&Josef ConSEPP Store”
20% off food and drinks at restaurants outside of team meals
Family & Friends Discounts at All Eder Collection Hotels
Discounts at Partner Hotels & Local Stores
Team Events & Parties (Summer Party, Christmas Magic, Coaching Sessions, Company Outings)
In-house development opportunities & personalized benefits
Free access to the wellness and fitness areas
Willingness to offer higher pay depending on experience and skills
Free Wi-Fi in all hotels and accommodations
Eder Collection Rental Mini (car) at the employee discount price
Employment Requirement
EU citizenship or a valid work permit for Austria

Requirements
Front Desk Agent | Receptionist | Organized Professional (m/f/d)
Language skills
English B2 (good intermediate level)
German C2 (excellent knowledge)
Work permit
EU citizens are given priority (no permit required)

What we offer
Employment & Salary
Permanent contract
1 € gross / month
Collective bargaining agreement | Higher pay based on qualifications and experience
Accommodation
No accommodation available

Jobvelio salary note: The original source lists EUR 1 per month. This implausible amount is not a salary confirmed by Jobvelio. Please confirm the actual pay directly with the employer.

Originally published:

Source checked on 2026-10-21 00:34