EVA,VILLAGE
Reception and reservations assistant manager
Saalbach · Austria
About the role
Source note on pay, contract and accommodation: The salary field contains the placeholder EUR 1 gross per month; this is not used as structured base salary. The text mentions a seasonal or year-round position, while the contract field states permanent. The text offers staff apartments or a studio, while the accommodation field says none is available. Please confirm actual pay, contract duration and available accommodation directly with the employer.Description
Do you love playing Tetris with room assignments? Is your passion reading PEOPLE’S WISHES just by looking into their eyes? Are communication and organization your strengths?As a PERSON, does it inspire you to contribute your knowledge and dedication? Do your friends say you’re a great HOST with a knack for understanding people? Are you a good judge of character, with empathy and sales skills?
--> THEN YOU'VE COME TO THE RIGHT PLACE AND SHOULD KEEP READING!
WE ENTRUST YOU WITH….
Providing warm and friendly service to our guests in person, over the phone, and via email—you play an important role in shaping the image of eva, Hotels
Processing reservation requests, bookings, and guest requests
Handling check-ins and check-outs with a smile that leaves a lasting impression
Maintaining and managing guest records—only structured data is valuable.
The active promotion of our hotel offerings, packages, as well as group events and seminars
Coordinating personalized guest experiences—you’ll be managing real #evamoments
Handling complaints—whether online or in “real life”—with tact and a focus on finding solutions
Support in maintaining our booking systems, channel managers, and online platforms
Close collaboration with all departments – Teamwork makes the eva, dream work
Planning and implementing sales promotion activities in collaboration with the marketing team
YOUR PROFESSIONAL SKILLS…
Completed vocational training in the hospitality industry, graduation from a hotel management school, or similar professional experience
Experience in reception or reservations
You are fluent in German and English—any additional languages are a plus
Experience with hotel and reservation software, as well as a correspondence manager
You're comfortable using a computer, and ChatGPT is part of your everyday life
THAT'S WHERE YOU'LL SHINE—THAT'S WHAT MATTERS MOST TO US…
Fire, passion, and at least one smile every day ;-)
Job Satisfaction
Warmth & Humor
Taking the initiative in carrying out individual tasks
High Level of Commitment & Passion in Day-to-Day Operations
A Positive Image That Reflects Corporate Values
Open-minded and receptive to criticism
The ability to reflect on oneself and the desire for personal growth
Ability to work in a team, flexibility, and resilience
THIS IS HOW WE CAN SCORE POINTS…
Family-owned business with a motivated team
Living and working in the heart of Saalbach—where others go on vacation
Seasonal or year-round position with a 5- or 6-day workweek
Casual accommodations in an apartment in our new staff housing complex, including Wi-Fi, an LED TV, parking, underground parking, and much more… or in a studio apartment
Family & Friends Rate: 30% off overnight stays for family and friends
Casual Work Clothes
Free meals at the hotel three times a day, even on your days off
Discounts at various businesses (mountain railways, sports shops, eva, BEAUTY Shop, etc.)
Fair working conditions with time tracking and on-time pay
Flexible Organization & Flat Hierarchies
The salary is based on the Salzburg collective bargaining agreement (14 months' salary), with the possibility of a higher salary depending on experience and qualifications.
HEARTBEAT???
We—the eva,FAMILY—are more than just a team. We are hosts with heart and passion, and we place great value on the little things that make a difference. Loyalty, authenticity, and trust are what set the eva,FAMILY apart, and that’s how #evamoments come to life for every member of the eva,FAMILY and our guests. Two hotels: eva,ALM & eva,BEAUTY—US & ... YOU?
Requirements
Reception & Reservations Assistant Manager (m|f)
Language skills
English C1 (advanced knowledge)
German C2 (excellent knowledge)
Work permit
EU citizens are given priority (no permit required)
What we offer
Employment & Salary
Permanent contract
1 € gross / month
Accommodation
No accommodation available
Jobvelio salary note: The original source lists EUR 1 per month. This implausible amount is not a salary confirmed by Jobvelio. Please confirm the actual pay directly with the employer.
Originally published:
Source checked on 2026-10-21 00:33