Natur- und Wellnesshotel Höflehner
Reservations Associate (m/f/d)
Haus, Steiermark · Austria
About the role
Source note on accommodation: the main advert mentions modern staff accommodation for a fee, while its accommodation field says no accommodation is available. These statements conflict. Accommodation is therefore unconfirmed. Please ask the employer about availability and terms.Description
You're in demand. Reach the top with FEXappeal!
A vacation often begins with that first point of contact—and that’s exactly where you come in.
As a reservations agent, you’ll be one of the first points of contact for our guests. You’ll provide personalized advice, find the right vacation package, and guide our guests from their initial inquiry through to a confirmed booking.
With your knack for connecting with people, your warm personality, and your sales talent, you turn inquiries into genuine excitement about vacationing with us.
Your responsibilities:
Personal, telephone, and written consultations for our guests
Processing of individual vacation requests and reservations
Active sales of our rooms, packages, and additional services
Handling existing reservations and guest requests
Maintenance of Guest and Reservation Data
What you'll bring to the table:
Enjoys interacting with guests and providing personalized advice
Strong communication skills, sales talent, and an intuitive understanding of our guests' needs
An independent, organized, and reliable work style
Organizational skills and team spirit
Excellent German language skills and good English language skills
Confident use of computers and digital communication tools
Ideally, experience in the hospitality industry, reservations, or sales
Willingness to work weekends and late shifts until 10:00 p.m.
FEXtras for you:
Free meals at our Höflehner Cantina Alpina
Modern employee housing (for a fee)
Free childcare available upon request
Access to the 5,000 m² Premium Alpin SPA, including the fitness center
Participation in the activity program (yoga, hikes, and much more)
Discounted hotel stays, food and beverages, and spa services
Various employee discounts at our hotel shops
Free Ski Rental in Winter
Free E-Bike Rentals in the Summer
E-Teamflitzer available for free rental
Paid continuing education and training, including on request
Organized team events for a fun time together
👉 Do you enjoy making vacation dreams come true and turning a request into the perfect getaway? Then join our team and delight our guests long before they even arrive!
Requirements
Reservations Staff Member
Language skills
German Mother tongue
English B2 (good intermediate level)
Work permit
EU citizens are given priority (no permit required)
What we offer
Employment & Salary
Permanent contract
2097 € gross / month
(Minimum salary according to the collective bargaining agreement—a higher salary is, of course, possible depending on experience and qualifications!)
Accommodation
No accommodation available
Originally published:
Source checked on 2026-10-20 18:58